Realay
Broker Features

Everything a broker needs to run a tighter, smarter referral operation.

From team oversight and referral control to contractor monetization and analytics, Realay gives brokerages one polished workspace to scale operations, protect client experience, and create new revenue.

Unified team visibility
Manage agents, referrals, and invites in one view
Built for broker control
Set permissions, branding, rates, and workflows
Recurring contractor revenue
Monetize your trusted vendor network
Performance clarity
Track pipeline health and team output fast
01 · Team Management

Build and oversee your entire agent roster from one place.

Add agents instantly via email invite, assign roles, monitor each agent’s referral activity, and remove or deactivate members without disrupting open deals. Get a live bird’s-eye view of your brokerage pipeline in one dashboard.

Email invites in secondsRole-based visibilityLive roster activity
Broker Team
Agent roster
24 active
SC
Sarah Chen
Luxury · West
Team Lead
MH
Marcus Hill
Buyers · North
Agent
TA
Tina Alvarez
Investors · Metro
Agent
02 · Referral Board

See every deal across every agent — nothing falls through the cracks.

A unified kanban-style referral board shows all sent, received, and in-progress deals across your team. Filter by agent, status, or client type, then jump into any referral to reassign, review notes, or comment without leaving the dashboard.

All-team kanban boardSmart filters by status and agentFast access to notes and comments
Referral board
All agents
Sent
Buyer · CA
Seller · FL
In Progress
Inspection
CMA review
Closed
Referral fee paid
Contract signed
03 · Referral Reassignment

Move deals between agents in seconds.

When an agent goes dark, changes territory, or hits capacity, reassign open referrals instantly. Full status history, client details, and internal notes stay attached so the handoff stays clean and the client experience remains smooth.

One-click reassignmentHistory preserved automaticallyNo disruption to active referrals
Referral reassignment
Listing lead · AustinIn transfer
From
Marcus Hill
North territory
To
Tina Alvarez
Metro territory
Notes, status history, and client details remain attached.
04 · Custom Email Branding

Every client email looks like it came from your brokerage.

Replace default Realay email styling with your own logo, brand colors, and messaging. Set brokerage-wide templates once and every agent on your team inherits the same polished communication automatically.

Brokerage-level templatesShared branding for every agentConsistent client communication
Email branding studio
Your BrokerageClient intro email
View your next step
05 · Contractor Network Management

Build a trusted vendor bench and monetize it.

Invite your preferred inspectors, plumbers, electricians, movers, and more to join Realay as contractors. Control visibility across your team, set subscription rate tiers by contractor type, and create recurring monthly revenue on active contractor subscriptions.

Invite trusted vendorsSet tiered plans by contractor typeManage network visibility by brokerage
Contractor network
Monetized
Inspector
Tier 1 subscription
$149/mo
Plumber
Tier 2 subscription
$99/mo
Electrician
Tier 3 subscription
$129/mo
Mover
Tier 4 subscription
$89/mo
06 · Commission & Rate Overrides

Control your contractor revenue model.

Set brokerage-level commission overrides for each contractor category independently from platform defaults. Negotiate premium rates for high-volume partners or reduce pricing for new vendors while keeping every agreement under your control.

Per-contractor-type overridesFlexible margin strategyCentralized revenue controls
Rate overrides
Inspector
Brokerage setting
22%
+4% override
Electrician
Brokerage setting
18%
Default rate
Mover
Brokerage setting
12%
-2% promo tier
07 · Performance Analytics

Know exactly who’s closing and who needs a nudge.

Track referrals sent, received, and closed by agent over any date range. Spot bottlenecks by pipeline stage, compare team performance, and export CSV reports for broker reviews, accountability meetings, or deeper analysis.

Agent-by-agent performancePipeline stage visibilityCSV export for reporting
Performance analytics
Last 90 days
JanFebMarAprMay
08 · Pending Invite Tracking

Never lose track of who you’ve invited.

View every outstanding agent and contractor invitation in one place, including sent date and current status. Resend or cancel invitations in one click so recruiting and onboarding never stall.

Centralized invite monitorResend or cancel instantlyClear status visibility
Pending invites
8 outstanding
Agent invite
Sent 2 days ago
Pending
Inspector invite
Resent today
Opened
Mover invite
Sent this week
Pending
Broker-ready platform

Give your brokerage a system that actually keeps everyone aligned.

Realay helps brokers scale teams, protect referral flow, and turn operational complexity into a clean, profitable process.