Everything a contractor needs to turn referrals into smooth, professional jobs.
Realay gives contractors a cleaner way to manage incoming referrals, communicate with clients, track status, handle billing, and present a stronger professional brand inside the brokerage network.
Your referral pipeline, clients, and earnings — all in one screen.
See every client referral assigned to you, where each job currently stands, and any messages from the referring agent. Instead of piecing together calls, emails, and texts, everything starts and ends inside your Realay dashboard.
Update clients and agents with one tap.
Move a referral through your own pipeline — New, Contacted, Scheduled, In Progress, and Completed — so agents always know the latest status and clients feel informed every step of the way.
Built-in communication for every job.
Message clients and agents directly inside the referral thread without sharing personal phone numbers. Every message is timestamped and stored so the full conversation remains visible to all the right people.
Build your reputation on the Realay network.
After each completed job, clients can rate their experience. Strong ratings improve your standing with the brokerage network and increase the odds of getting more referrals from agents on that team.
Transparent billing, no surprises.
Manage your monthly Realay subscription directly from your dashboard. Update your payment method, review billing history, pause service, or cancel anytime. Stripe handles the card layer so sensitive payment data never touches Realay servers.
Control how agents and brokers see you.
Keep your profile current with service types, coverage areas, business details, and credentials. Because agents filter contractors by service area and specialty, an accurate profile directly improves your visibility inside the network.
Communicate professionally from day one.
Customize the automated email clients receive when a referral is assigned to you. Add your business name, greeting, and onboarding instructions so the first impression feels polished and on-brand every time.
Break the ice automatically — or on demand.
Send a pre-written intro email to a newly referred client with one click. It introduces your business, confirms the job details, and gives the client a simple way to reach you without writing every email from scratch.
Show up faster, communicate better, and make every referred job feel more polished.
Realay helps contractors look more organized, stay visible to agents, and turn first impressions into repeat referral opportunities.